Privacy Policy - Meditations AI

Last Updated: 11 August 2025

1. Introduction

SPSWE Services LTD ("we," "us," or "our"), a company registered in the United Kingdom, operates the Meditations AI mobile application ("App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

We are committed to protecting your privacy and being transparent about our data practices. This policy complies with the UK General Data Protection Regulation (UK GDPR), EU General Data Protection Regulation (GDPR), and other applicable privacy laws.

2. Information We Collect

2.1 Information You Provide

• Content You Generate: We store the full text of meditation scripts you create through the App for analytics and service improvement purposes
• User Prompts and Inputs: Any information you supply when prompting or interacting with the system, including text inputs and requests, is collected for the purpose of providing the Service. While we do not actively request personal information, if you voluntarily include personal information in your prompts or inputs to the system, such information will be collected and processed as part of the Service provision
• App Interactions: Basic usage patterns and feature interactions during onboarding and app use

Important Notice: You are advised not to include any personal information, sensitive data, or confidential information in your prompts or inputs to the system unless strictly necessary for the provision of the Service. By including such information, you acknowledge and accept the risks associated with its collection, processing, and storage as described in this Privacy Policy.

2.2 Automatically Collected Information

• Device Information: Device model, and in future updates, iOS version and app version
• Usage Analytics: How you navigate and use different features of the App
• Error Information: Technical errors and crashes (when crash reporting is implemented)

2.3 Unique Identifiers

We generate and store a unique identifier (UUID) on your device using iOS Keychain. This identifier allows us to provide personalized experiences while maintaining your anonymity.

3. Information We Do NOT Collect

We do not actively collect:

• Personal identification information (name, email, phone number)
• Location data or GPS coordinates
• IP addresses
• Photos, contacts, or other personal files
• Biometric data
• Payment information (handled directly by Apple)

Clarification: For the avoidance of doubt, while we do not actively request or collect the categories of information listed above, if you voluntarily provide any such information in the form of a prompt, input, or other communication to the system, it will be collected and processed in accordance with Section 2.1 above for the purpose of providing the Service.

4. How We Use Your Information

We use collected information to:

• Provide and Improve Services: Analyze usage patterns to enhance app functionality and user experience
• Generate Analytics: Understand how features are used to guide development priorities
• Technical Support: Diagnose and resolve technical issues
• Service Optimization: Improve AI-generated content quality and system performance

4.1 Legal Basis for Processing (GDPR)

Our legal basis for processing your data:

• Legitimate Interest: Analytics and service improvement
• Contract Performance: Providing the services you've requested
• Consent: Where explicitly provided for specific features

5. How We Share Your Information

5.1 Third-Party Service Providers

We share limited data with trusted service providers who help us operate the App:

• Analytics Providers: For usage statistics and app performance monitoring
• Hosting Services: For secure data storage and app functionality
• AI Processing Services: For content generation (audio files are automatically deleted after processing)

5.2 Legal Requirements

We may disclose information if required by law, court order, or to protect our rights, safety, or the rights of others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

6. International Data Transfers

Your data may be processed and stored on servers located outside the United Kingdom, including in the United States. We ensure appropriate safeguards are in place for international transfers in compliance with UK GDPR and EU GDPR requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to data on a need-to-know basis
• Secure Storage: Industry-standard security practices for data storage
• Regular Monitoring: Ongoing security assessments and improvements

Generated audio files are automatically deleted from processing servers shortly after creation for enhanced privacy protection.

8. Data Retention

• Usage Analytics: Retained indefinitely to improve our services
• Generated Scripts: Retained indefinitely for analytics and service improvement
• Error Logs: Retained for as long as necessary to resolve technical issues
• Device Identifiers: Retained while you use the App

9. Your Privacy Rights

Depending on your location, you may have the following rights:

9.1 GDPR Rights (EU/UK Users)

• Access: Request information about data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of data processing
• Portability: Request transfer of your data
• Objection: Object to certain types of processing
• Withdraw Consent: Where processing is based on consent

9.2 Exercising Your Rights

To exercise these rights, contact us at: contact@spswe.co.uk

We will respond to valid requests within one month. Some requests may require identity verification.

10. Children's Privacy

While our App is suitable for all ages, we do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

11. Cookies and Tracking

We do not use cookies, web beacons, or similar tracking technologies in our App.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through:

• In-app notifications
• Email (if we have your contact information)
• App Store update notes

Continued use of the App after changes constitutes acceptance of the updated policy.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Data Controller: SPSWE Services LTD
Email:contact@spswe.co.uk
Address: United Kingdom

For EU users, you also have the right to lodge a complaint with your local data protection authority.

14. Third-Party Services

Our App integrates with various third-party services that have their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through our App.

15. Data Protection Officer

Given the nature and scale of our data processing, we do not currently have a designated Data Protection Officer. For all privacy-related inquiries, please contact us at the email address provided above.

This Privacy Policy is effective as of 11 August 2025 and applies to all users of Meditations AI.